Foxtel and Optus User issues

Foxtel, originally uploaded by ddbsweasel.

Radio 2GB listeners are reporting to the station a substantial number of poor service issues.
Telephone calls not answered. Service requests not filled. Misdirection of complaints and so on.
The issues are substantial.
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Eleven years ago, a cable company had been notified that its connection could not be maintained, as the user was changing address to a venue they would not service. The cable company overcharged a month's subscription and refused to pay it back for a year.
The user joined an opposing telco and had similar service issues.

In eleven years, Foxtel and Optus have learned nothing.